Twilio Setup for Direct Lines

Details
  1. Open Up Twilio
  2. Go to Phone Numbers -> Manage -> Active Numbers
  3. Click Buy a number or click on an existing number
  4. Set Voice Configuration
    • A call comes in -> Webhook
    • URL  
      https://dialer.solutiocloud.us/incoming/direct
    • Primary handler fails -> Studio Flow
    • Flow -> Solutio IVR
    • Call status changes 
      https://dialer.solutiocloud.us/logcall/call-status
  5. Set Messaging Configuration
    • Messaging Service -> Forward On Texts
    • A message comes in -> Webhook
    • URL 
      https://dialer.solutiocloud.us/incoming-text/direct
    •  
  6. Setup their number and client id Doma
    • https://doma.solutiocloud.us/users-com-setup
    • Phone -> type in new number
    • Calling Method -> Dialer
    • Mobile Phone (optional) -> their private cell phone if they want the system to call them
    • Twl Client Id -> type in their resource code 
    • Voicemail -> record an audio file and then drag into the field