• Launching

Launching

New Site Launch Emails

Details
 ======Website Launched Email Draft =======

Subject: DOMAINNAME is Launched

Hi everyone!

The domain transfer has completed and we have full control of the domain. I have launched your new site!

Enjoy today!

Pax Christi,

<p">- Jackie

OR

Your new site is live at DOMAINNAME.com
I can see it on my end, but if it does not appear for you within an hour, please let me know. 

  

======= DNS Launch Instructions Email Draft ========

Subject:  DNS Launch Instructions for DOMAINNAME.COM

Greetings,

With the website scheduled to launch on XXXXMonday, these are the DNS changes needed to launch it:

  • update the A record on the base domain ( apexXXXDOMAIN  )
    • current value: 184.168.139.1 (look up value(s) in putty dig) 
    • new value: 54.83.55.79

The site is already configured to accept this domain, so once you make the DNS changes, it will be launched after the DNS records propagate throughout the internet.  Be sure to let Joel and I know when the domain records have been updated. We will need to enable SSL on the domain from our end, but cannot do that until the new site launches. 

If you have any questions, please let us know.

 

======== Paid Support to Begin Email Draft ========

Subject: Paid Support to Begin - xxx

Dear XXXXXXXX

Christ's peace be with you.  We have greatly enjoyed working with you to get the website up and running for St. XXXXXXX Parish.  Because you are currently in the unlimited support period of our relationship, all questions you've had, and modifications you've requested, have been resolved with no cost being incurred on your part.  Per the terms of our agreement, your period of unlimited support will end on XXXXXX October 25, 2015.

After that date, all support incidents will be charged at our normal support rate.  When you request assistance, a $25 base fee will be charged. If the incident requires more than ten minutes to resolve, then a fee of $1.83/minute will be charged in addition to the base fee for the first minute over ten. In our experience, 90% of support requests are able to be resolved in 10 minutes or less.

This charge does not apply to password/account questions, server issues/maintenance/upgrades, or billing questions. It will apply to items such as changes on pages, style adjustments, training, or other general questions. We will do our best to give you a notice if the support request will require more than one hour to complete. If you have a larger project that you'd like us to assist you with, then there will be no charge for you to request a quote for the amount that the project will cost.

As always, we are honored that you have chosen to work with us. Please let me know if you have any questions about this policy. Have a great day!

New Site Launch Checklist

Details

 

  1. Domain in Domain manager 
    Andy's Domain manager documentation

  2. Launch
    1. If we have the domain, can launch site from domain manger. 
    2. If they have the domain, launch instructions should have been sent already (email draft below)

  3. Enable HTTPs on the domain after records have propagated through (use Putty to check)
    1. may also need to enable https on the redirect

  4. Lori to Tweet about Site Launch == send out slack message to All Solutio that site is launched with domain name (maybe site code) and a screenshot of the live site

  5. Google Calendar reminder - transition to support fees calendar item in B/S Team (so Andy can see it) with a notification 2 weeks prior to the transition date. Usually 3 months for a paid site. Jackie sends email 2 weeks prior to client.   (email draft below)
    1. Check rate in Per-Incident Support Rates & Unlimited spreadsheet
    2. Add in contact in Launch Billing Hopper so Alex / Andy have the correct person to email the invoice to 

  6. Submit Site Map
    1. generate site map XML file using: https://www.xml-sitemaps.com/
    2. check file and remove URLs of pages that won't remain (i.e. specific bulletins or headlines) 
    3. upload to /content/sitemap.xml for a site in cyberduck
    4. Visit search.google.com -- with This email address is being protected from spambots. You need JavaScript enabled to view it. account and submit to the property 

  7. Notify Client of launch
    1. send an email to client -- usually the same email(s) that  followup training email goes to  (email draft below)

  8. Input contacts into Email List
    1. most all users who were at training can be input into this list: EMAIL LISTS
    2. can reference Master Contact List spreadsheet to check for updates to existing site client list

 

Redesign Launch Emails

Details
======Website Redesign Live Preview Email Draft =======

Subject: DOMAINNAME Live Preview

 

Hello XXXX ,

Christ's peace be with you! I have a live preview of the website ready for you to see.

sitedomain.com/newhome

A couple of comments/questions I have: 

Links may lead to the current look. No worries, these will be updated to the new look at launch. 

Please let me know if there is anything else see that needs to be changed.

We can make the site live as soon as we get your approval. However, we will plan to go live (USUALLY give a date of one week later) unless you tell us otherwise. 

We will go through the site and finesse any other issues at the launch of the redesign. We're excited about this new look and hope you are too!

 

  ======Website Redesign Live Preview Email Draft =======

Subject: DOMAINNAME Live Preview               Or Launched

 Hello XXXXX, 

The new-look is live!

I have clicked through all of the links on the homepage to make sure they are functioning / linked correctly.

Please let me know if you find anything amiss. 

Redesign Site Launch Checklist

Details

Updated 1.19.2024